If you are a local business struggling to get noticed on Google Search results and more importantly – show up higher than your local competitor – I have great news for you! There is a program that can help you easily direct clients to leave you a Google+ local review! (we have their info at the bottom of this blog post with a special code!)
Why are Google+ local (My Google Business) reviews important?
It’s no secret that reviews are important to a business – but how important are they? Dimensional Research / Zendesk conducted a survey that indicated over 90% of customers indicated that positive online reviews influenced their buying decisions. How about negative reviews? Well – negative reviews impacted 86% of the online buyers decision.
Invespcro infographic took into account how online users trust these reviews and according to their infographic, 88% of those reading online reviews about a business trust what is being said. In addition, people spend 31% MORE with a company with higher (excellent) review ratings! Makes you wonder how to get all your loyal customers sharing their happy experiences with your company doesn’t it!
How Much Does A Negative Review Cost A Company?
Think no one reads those negative reviews? All it takes is a 1 star review from someone who may be unhappy to bring down your online rating. It’s especially difficult to have happen if you (as the business owner) did not know about the situation. Reading an incident online about your company or service that could have been handled by upper management to create a win-win situation but wasn’t … is a tough experience.
Does a negative review really impact your business? Yes – according to the same infographic and it costs you about 30 customers. On the same token, a positive review can increase your revenue by 5%-9%!
How Do You Get Google Reviews on Your Google Business Page?
eJenn Solutions partners with SurveyLocal for all our client review initiatives! What makes Survey local beat out all the compeition (and our clients in competitive areas) is the easy ability to direct customers to leave a Google+ Review. It’s no secret that Google pages with reviews are shown on local searches before all other searches. Read This Article for the in’s/out’s: Google Reviews
Wondering how Survey Local works? … oh my friends … you’re gonna love this! (video below)
Contact SurveyLocal directly and be sure to mention EJENN16 for a special set-up fee just for loyal eJenn Solutions readers!